For a limited-time only, three former tellers are available for all-staff training days. This is a great package for individual credit unions that want to make sure their front-line staffs are motivated, trained, and optimistic about the roles they play in members' lives and the success of the credit union.
Opening Key-Note: The Three Tellers: Stories from the Front Line (90 minutes)
Andy, Julie and Denise began their adult careers as credit union tellers. They will share their experiences, the lessons they learned, what they would tell their teller-selves if they could go back in time. The big message from the Three Tellers is to show all staff that their job can be more than their own livelihood. It’s an opportunity to leave a legacy.
Break-out sessions: (90 minutes each)
Denise Wymore: Author of two books on the subject of branding, Denise is available to customize a session for your credit union. She believes that your brand is your reputation. If you have a bad reputation, all the marketing in the world cannot help you. if you have a great one - what are you doing to protect it?
Andy Janning: Training Magazine named him one of the Top Trainers in the US under 40. Communication skills. Leadership development. Customer service. Even a wet cats and Hollywood heroes. All those topics are available as a breakout session from Andy.
Julie Ferguson: She began her career as a teller at First Tech Credit Union and is credited in their history as being the business development person that delivered and developed Microsoft as one of the largest Select Employee Groups in the US. Julie believes that business development is everyone’s job and will get your staff excited to sell!
Cost: $15,000 plus travel expenses.