Carol is active at all levels of the credit union movement. Ask her about working at the Washington Corporate Central in the 70’s, when she attended her first National Youth Conference and came away with “Most Creative” prize. Or about how her mentor, Bruce Rouillard had to teach her how to say “NO” as Director of Training at the League. 

After 4 years at the Washington CU League, Carol was lured away by CUNA for a two-year stint as the first full-time director of CUNA’s think tank, the National CU Roundtable and the Credit Union Foundation. People used to visit her on the 4th floor at CUNA Madison, just to see the shag rug that was rumored to be growing in her office.

In 1985 Carol packed up her African Grey parrot and drove cross-country to settle back home in Seattle.  When the phone rang off the hook, she formed Schillios Consulting.  People praise her skills as an inspirational keynote speaker and a consultant in strategic planning, master coaching skills, CU Philosophy and certifying trainers.  

When she’s not working with clients across the U.S., you’ll find Carol on a donkey cart traveling the village credit union circuit in Africa. Or refusing to evacuate during a coup. Or training Russian bankers in cooperative microfinance strategies. Or working with trainers in Asia.  Or teaching strategic planning in Australia.

Carol is most known as a passionate activist for the poor.  With her Malian credit union friend, Kaaba, she opened a training center in Bamako, Mali, to help young girls go from begging to skilled artisans with access to micro savings and credit. She opened a volunteer-run store in Edmonds WA, to fund the center and sell graduates’ products.  Without money to market their fair trade store, Carol didn’t hesitate to camp out 24/7, living in a tent for over 3 months to draw attention to homelessness and people in need. She raised over $106,000 for the project and the center in Mali and store in Edmonds are still funding the programs.

People who have heard Carol speak or been in one of her sessions, say things like, “She’s practical and irreverent,”  “She knows credit unions inside out.”  “She helps you believe in the magic of your dreams.”  “Inspirational keynoter”  “I changed the way I lead because of new skills”


Speaking / Consulting Topics

  • Credit Union Values in Action
  • Skills for Master Trainers (4-Day Workshop)